Privacy policy

Privacy Policy – GN Espace Galley Solutions Ltd

Effective Date: [02/10/2025]

GN Espace Galley Solutions Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the personal data of visitors and customers on our website.

1. Information We Collect

We may collect the following information from you:

  • Personal information: Name, email address, telephone number, billing and shipping addresses, and payment details when you place an order.
  • Website usage information: Data about your interactions with our website, including pages visited, time spent, and navigation patterns, collected via cookies and similar technologies.

2. Use of Personal Data

We use your personal information for the following purposes:

  • To process and fulfill orders.
  • To communicate with you regarding your order, account, or inquiries.
  • To communicate news and offers.
  • To improve our website, services, and user experience.
  • To comply with legal obligations where required.

We will not disclose your personal information to third parties without your consent, except when necessary to fulfill your order (e.g., delivery companies, payment processors) or as required by law.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide certain functionalities.

Types of cookies we use:

  • Necessary cookies: Essential for basic website functions and enabling secure access. These are automatically stored on your browser.
  • Functional cookies: Help remember your preferences and improve your experience on our site.
  • Analytics and performance cookies: Help us understand how visitors use our website and improve its performance.
  • Advertising cookies: Used to provide content and advertisements relevant to your interests.

Third-party cookies will only be stored on your browser with your prior consent. Detailed information about all cookies we use can be found in our Cookies Policy.

4. Legal Basis for Processing Personal Data

We process personal data in accordance with the UK GDPR and Data Protection Act 2018. Our legal bases for processing include:

  • Performance of a contract (e.g., order fulfilment).
  • Compliance with legal obligations.
  • Legitimate interests, such as improving our services and website functionality.
  • Consent where required, particularly for non-essential cookies.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at: [Insert contact email].

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
GN Espace Galley Solutions Ltd
Email: info@gn-espace.com
Phone: +44 (0)1992 893713
Address: Unit 1, Church Barns,Ware Road, Widford, Hertfordshire, SG12 8RL, UK